Frequently Asked Questions (FAQ) — BREATHEHOME

1. How much is the shipping cost?

We ship to customers across Europe.
Shipping costs are calculated automatically at checkout based on your delivery address and will be clearly displayed before payment.

2. How long does delivery take?

Orders are usually processed and shipped within 3–5 business days.
Delivery time depends on the destination country and shipping method, typically 7–14 business days.

3. Can I return my order?

Yes.
You may request a return within 30 days of receiving your order.
Returned items should be unused and in their original condition, preferably with original packaging.

Please refer to our Return & Refund Policy for full details.

4. What payment methods do you accept?

We accept secure payment methods including:
    •    Credit / Debit Cards (Visa, Mastercard, American Express)
    •    PayPal

All payments are processed through encrypted systems.

5. Is it safe to shop at BREATHEHOME?

Absolutely.
Our website uses SSL encryption to protect your personal and payment information.
We do not store full credit card details.

6. Can I track my order?

Yes.
Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.

7. Do you offer gift cards?

Yes.
BREATHEHOME offers digital gift cards that can be redeemed online.
Available values are shown on the product page.

8. How can I contact customer support?

If you have any questions, please contact us at:

📧 contact@breathehome.online

Our support team aims to respond within 1–2 business days.

9. Are all products in stock?

We do our best to keep inventory information accurate.
If an item becomes unavailable, we will notify you promptly and assist with the next steps.